Privacy Policy

At GDay we respect your privacy and take care to protect the personal information you share with us. This page explains what data we collect, how we use it, and the steps we take to keep it secure. It also outlines your rights and how you can manage or correct your information when using our online casino services in Canada.

Types of data we collect

Personal data

When you register an account we collect identifying information such as your full name, date of birth, email address, phone number, mailing address, and proof of identity where required for verification. We also store account credentials and settings that you provide.

Technical data

We collect device and connection information to run and secure our site. This includes IP address, browser type and version, device identifiers, operating system, language settings, and location data derived from your IP. We use this data to deliver the site correctly and to prevent fraud.

Transactional data

We keep records of deposits, withdrawals, wagers, game activity, bonuses claimed, and payment method details needed to process transactions. We may retain basic transaction logs for accounting, anti-money-laundering checks, and dispute resolution.

How we use your information

We use personal and technical data to provide and improve our services, operate your account, process payments, verify identity, and comply with legal obligations. Transactional data is used for payment processing, payout handling, and internal accounting. We also use aggregated or anonymized data for analysis and to optimise the site experience.

Data protection practices

We protect data with industry-standard technical and organisational measures. Access to personal data is restricted to authorised staff and service providers on a need-to-know basis. Data in transit is encrypted and sensitive information is stored securely. We conduct regular reviews of our security practices and update controls as needed.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable essential site functions, measure site performance, and deliver relevant content. You can manage cookie settings through your browser; please note that disabling certain cookies may affect functionality such as login and cashier features.

User rights

Canadian users have rights to access, correct, or request deletion of their personal data where applicable. You can also request restrictions on processing or object to certain uses. To exercise these rights, contact our support team through your account area and we will respond within a reasonable timeframe.

Access, correction and deletion

If your information changes you can update account details in your profile. For data deletion or account closure requests we will verify your identity before taking action to protect against unauthorised requests. Some information may be retained to meet legal or regulatory obligations.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners, and other trusted third parties who perform services on our behalf. We require contractual safeguards to protect your information. We may also disclose data if required by law or to respond to legal requests.

Privacy policy updates

We may update this policy from time to time. When changes are material we will publish an updated version and notify users via the account area or email. Continued use of our services after updates indicates you accept the revised policy.