Responsible Gambling

At GDay we take responsible gambling seriously. We want players to enjoy gaming in a safe, controlled way, so we provide clear tools and support to help you manage your play. Our approach focuses on player protection, practical account controls, and easy access to help when it is needed.

Player protection principles

We aim to reduce harm by promoting safe play and preventing access by underage users. We verify identity where required and monitor activity for patterns that may indicate problematic behaviour. Our policies are designed to be straightforward and easy to use, and we act promptly on any reports or confirmed concerns.

Activity-control tools

You can manage your account directly from your profile to keep play within comfortable limits. Controls are applied to the real-money account and are available immediately once set.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be reduced instantly and increased after a waiting period, which helps prevent impulsive changes.

Loss limits

If you prefer, set limits on net losses over defined periods to keep stakes predictable. Loss limits work alongside deposit controls to give you an extra layer of protection.

Time limits and session reminders

Use session timers and reality checks to remind yourself of how long you have been playing. Time-outs or short account breaks are available if you need an immediate pause from play.

Self-exclusion

For longer breaks you can choose a self-exclusion period. During self-exclusion your account access is restricted and promotional messages are paused. Self-exclusion can be applied for a set period or longer, and our support team can explain the process and next steps.

Signs of problematic behaviour

Common signs to watch for include chasing losses, spending more time than planned, neglecting responsibilities, or borrowing money to gamble. If you or someone you know shows these signs, consider using account controls and seeking professional advice.

Tips for maintaining control

Set budgets before you play and stick to them, use deposit and loss limits, take regular breaks, and avoid gambling when stressed or under the influence. Treat gambling as entertainment rather than a way to make money.

Professional help and support organisations

If you need extra support, reach out to provincial helplines or national services such as Gamblers Anonymous and online counselling providers that specialise in gambling issues. Your local health service can also point you to appropriate resources and counselling in your area. If you prefer, contact our support team for guidance on using account tools and finding help.